Wireless internet is the only cost effective solution for some rural households and rural businesses that don't have access to standard network infrastructure like Fibre, Cable, VDSL or ADSL.
Our infrastructure consists of long range fixed wireless towers that beam internet straight to your home or business. It is a line-of-sight service, so your home or business must be within our wireless coverage areas.
To access our fixed wireless services, your house must be within line-of-sight of our wireless repeater. We can only confirm this on a case-by-case basis and in some cases this will require a visit to your property.
You can either have a hole drilled through the bottom of your wall and seal it with silicone or through the roof eaves and into the ceiling then down the wall inside the house.
To receive the WiFi signal ommitted by our repeaters, we will need to install an antenna on the roof of your house (like a sky dish but smaller). A cable is run into your house; it normally comes up under your floor and into an area that has access to a power plug.
No. You don't need a WiFi router to access the internet from your roof antenna. Your computer can still be connected via cable. But if you have multiple devices (especially mobile phones) it is recommended that you setup WiFi access within your home.
Your internet is unlimited, so you can use as much data as you want.
Get in touch with us and we will arrange to send out a statement.
When we receive your signup we'll use geospatial software to remotely check your line-of-sight. If your location is not in our coverage areas or line-of-sight is clearly obscured, we won't be able to connect you. If our check passes or is inconclusive (e.g. property is surrounded by large trees) our local technician will arrange a visit for signal testing and/or installation.
We won't charge you if our technician can't connect you but we will charge you the wireless antenna install & router fee for a successful connection.
Our usual lead time is up to 2 weeks as our technicians will schedule around weekday availability, weather conditions (health and safety) and travel distances.
Send us a request for relocation and we'll use geospatial software to remotely check line-of-sight for your new location. If your new location is not in our coverage areas or line-of-sight is clearly obscured, we won't be able to reconnect you. If our check passes or is inconclusive (e.g. property is surrounded by large trees) our local technician will arrange a visit for signal testing and/or installation.
We won't charge you if our technician can't reconnect you but we will charge you the wireless equipment relocation fee for a successful reconnect.
Our usual lead time is up to 2 weeks as our technicians will schedule around weekday availability, weather conditions (health and safety) and travel distances.
Please give at least 2 weeks notice to ensure we can do the work required before you vacate.
